Privacy Policy

Zion Bristol Limited

Effective Date: 23rd May 2025

Zion Bristol Limited is committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Zion Bristol Limited
Address: Zion Community Space, Bishopsworth Road, Bristol BS13 7JW
Email: info@zionbristol.co.uk
Telephone: 0117 9231212

If you have questions or concerns about this policy or how we handle your personal data, please contact us directly.

What Information We Collect

We may collect and process the following personal data when you voluntarily provide it, such as by signing up for our mailing list, making a donation, becoming a shareholder, submitting an enquiry, or booking an event:

  • Your name

  • Address

  • Telephone number(s)

  • Email address

  • Payment details (e.g., for donations or event fees)

  • Publicly available information from social media (e.g., when you interact with our posts)

How and Why We Use Your Information

We only process your personal data when we have a valid lawful basis under the UK GDPR. Below is a breakdown of how we use your information and the legal grounds that allow us to do so:

Communication and Updates

What we do: Send newsletters and event updates when you sign up to receive emails about our news, events, or community updates.

Lawful basis: Consent (which you can withdraw at any time)

Financial Activities

What we do: Process donations and issue receipts, handle gift aid claims and payment processing, and administer shareholder records including maintaining registers, issuing updates, and financial reporting.

Lawful basis: Contract and Legal obligation

Event Management

What we do: Manage event bookings when you complete booking forms for events, activities, or workshops.

Lawful basis: Contract

Enquiries and Support

What we do: Respond to general enquiries submitted through our website or by email.

Lawful basis: Legitimate interests (to respond and assist)

Staff and Volunteer Management

What we do: Maintain contact details and role-related information for volunteers and staff members.

Lawful basis: Contract and Legitimate interests

Social Media Engagement

What we do: Analyse interactions with our public social media posts, such as likes and shares.

Lawful basis: Legitimate interests (to improve engagement and content)


You may withdraw your consent at any time by contacting us at community@zionbristol.co.uk. Where we rely on legitimate interests, we always ensure that your rights and freedoms are considered and not overridden.

Your Rights

Under the UK GDPR, you have the following rights:

  • Access – Request a copy of the personal data we hold about you.

  • Rectification – Request correction of any inaccurate or incomplete data.

  • Erasure – Ask for your data to be deleted, where legally permissible.

  • Restriction – Request that we limit the use of your personal data.

  • Objection – Object to processing based on legitimate interests.

  • Data portability – Request a copy of your data in a structured, machine-readable format.

  • Withdraw consent – Where we process your data based on consent, you can withdraw it at any time.

To exercise your rights, contact us at community@zionbristol.co.uk.

How We Store and Protect Your Information

Your personal data is stored securely using a password-protected Microsoft SharePoint database and other secure cloud-based systems. We implement appropriate technical and organisational measures to prevent unauthorised access, misuse, loss, or destruction of your data. These measures include:

  • Encryption and firewalls

  • SSL (Secure Sockets Layer) technology

  • Controlled access and administrative safeguards

Data Retention

Unless a longer retention period is required by law, we will retain your personal data for two years after our last meaningful contact with you. After this time, your data will be securely deleted or anonymised.

Sharing Your Information

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may only share your information with trusted partners or service providers where necessary to deliver our services—and always under strict data protection agreements.

How to Complain

If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve your concern. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Updates to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Please check this page periodically for updates.